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Open mekar4d With Clear Privacy Terms

Lightning Roulette, JetX, Football Betting and your wallet all run through one account, so our Privacy Policy explains exactly what data we collect before you join.

Account data useCookie choicesPayment record handlingDevice security checks
Explore the lobby Read FAQ
mekar4d Open mekar4d With Clear Privacy Terms
CONTACT PATHS

Check Your Privacy Contact Paths

Privacy questions should reach the same team that can see your account status and wallet record. Our support channels are open 09:00-23:00 WIB every day, with live chat for signed-in requests, WhatsApp for identity checks, and email for longer privacy requests. We may ask you to confirm your phone number, recent payment rail, or last login device before we discuss account data.

Team online

Live chat

Use live chat after signing in when you need a quick privacy check on cookies, device access, or payment records. The agent can see your account status, but will not ask for your password.

WhatsApp privacy check

Use WhatsApp between 09:00 and 23:00 WIB if you cannot access your account page. We may confirm your registered phone, DANA or QRIS reference, and recent login device before discussing data.

Email request

Use email for correction, access, or deletion requests that need a written trail. Include your registered phone number, the date of the issue, and whether the request concerns account, cookie, or payment data.

DATA PRACTICE

Control Your Data Inside mekar4d

Privacy control works better when you know where each setting sits. In your account area, go to Account, then Security, then Devices to view recent sessions and ask us to remove access…

Account details

We collect the account details you give us, such as registered phone number, login name, password record and contact channel. These details help us identify you when you ask for a privacy change.

Payment records

For DANA, OVO, GoPay, QRIS and bank transfer, we store references needed to match wallet movement. We keep transfer time, account name where available, and transaction status, not your app PIN.

Cookie use

Cookies help keep your session active, remember basic device choices, and spot unusual login patterns. You can clear cookies through Android Chrome or iOS Safari, then sign in again when needed.

Device checks

We record device type, browser, IP range and login time so our team can review access concerns. Open Account, Security, then Devices if you want a session checked or removed.

Retention handling

We retain data for account operation, payment matching, support records and dispute handling. When a record is no longer needed for those reasons, we either delete it or reduce it to a limited archive.

Change requests

You can ask us to correct contact details, inspect stored account data, or close an unused profile. We verify your identity first so another person cannot change your privacy settings.

Ask About Privacy Before Joining

Before you open an account, you should know how your data moves through the lobby, wallet and support desk. These answers focus on the privacy questions we receive most often from Indonesia customers: what we collect, why we keep it, how payment records are checked, and how you can request access, correction or removal.

We collect the details needed to create and protect your account, including your registered phone number, login name, password record, contact channel, device details and payment references linked to DANA, OVO, GoPay or QRIS.

Payment records let us match wallet activity to your account and answer disputes without exposing app credentials. We use references, timestamps, account names where available, and transaction status, not your DANA, OVO or GoPay PIN.

Yes. Send a request through live chat or email, then complete the identity check we ask for. We may confirm your registered phone, recent payment rail, and last login device before sharing account data.

Contact support from your signed-in account whenever possible. We will check your identity, confirm the detail that needs changing, and update the record if the request matches the account ownership evidence we hold.

Cookies keep your session active, remember basic device choices, and help us detect unusual access patterns. You can clear them in Android Chrome or iOS Safari, but you may need to sign in again.

We keep data while it is needed for account operation, payment matching, support records, dispute handling and legal duties that apply. When those reasons end, we delete it or reduce it to a limited archive.

Use email for deletion or access requests that need a written trail, or live chat for a status check. Our support hours are 09:00-23:00 WIB, and identity checks apply before we change data.

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